Medicana Bahcelievler

Medicana Bahçelievler Hospital in Istanbul: Departments, Specialties, Accreditation, and Information for International Patients

Medicana Bahçelievler Hospital is one of the hospitals operated by the Medicana Health Group in Istanbul. It is located in the Bahçelievler district on the European side of the city. The hospital began providing medical services in 2004 and has an enclosed area of approximately 8,100 square meters.

The hospital has 89 beds, 6 operating rooms, and 2 delivery rooms, as well as general, coronary, and neonatal intensive care units. Its dialysis unit has 19 beds.

The hospital provides a wide range of medical and surgical services across multiple specialties and offers dedicated services for patients coming to Türkiye from abroad.

Location of Medicana Bahçelievler Hospital

Medicana Bahçelievler Hospital is located in the Bahçelievler district on the European side of Istanbul.

The hospital can be reached from several major areas of the European side of the city and is accessible by public transportation, including the Metrobus system, as well as by major roads.

For international patients, the hospital's location within Istanbul's transportation network can be convenient. However, traffic conditions in Istanbul should be taken into consideration when planning appointments, particularly for patients who need to arrive at a specific time.

Key Information About Medicana Bahçelievler Hospital

Key official information about the hospital includes:

• Name: Medicana Bahçelievler Hospital

• City: Istanbul

• District: Bahçelievler

• Side of Istanbul: European side

• Opened: 2004

• Enclosed area: Approximately 8,100 square meters

• Number of beds: 89

• Operating rooms: 6

• Delivery rooms: 2

• Dialysis beds: 19

• General intensive care: Available

• Coronary intensive care: Available

• Neonatal intensive care: Available

• Emergency department: Available 24/7

• International patient services: Available

• Medical tourism authorization: Available

Medical Departments and Specialties

Medicana Bahçelievler Hospital offers a broad range of medical departments, including:

• Emergency Medicine

• Oral and Dental Health

• Anesthesiology and Reanimation

• Nutrition and Dietetics

• Neurosurgery

• Medical Check-Up

• Pediatric Endocrinology

• Pediatrics

• Dermatology

• Dialysis

• Endocrinology and Metabolic Diseases

• Infectious Diseases

• Physical Medicine and Rehabilitation

• Gastroenterology

• General Surgery

• Chest Diseases

• Ophthalmology

• Internal Medicine

• Obstetrics and Gynecology

• Cardiovascular Surgery

• Cardiology

• Aviation Medicine

• Ear, Nose and Throat (ENT)

• Neurology

• Orthopedics and Traumatology

• Psychiatry

• Psychology

• Radiology

• Medical Laboratory Services

• Medical Biochemistry

• Urology

• Neonatal Intensive Care

This range of specialties enables the hospital to provide diagnostic and therapeutic services across numerous medical and surgical fields within a single facility.

Medical Specialists and Clinical Staff

The hospital has medical professionals from multiple specialties, with different academic and professional qualifications, including professors, faculty members, and specialist physicians.

Areas represented among the medical staff include:

• Cardiology

• Cardiovascular Surgery

• Gastroenterology

• General Surgery

• Urology

• Neurosurgery

• Orthopedics and Traumatology

• Obstetrics and Gynecology

• Pediatrics

• Ophthalmology

• Neurology

• Chest Diseases

• Internal Medicine

• Dermatology

• Physical Medicine and Rehabilitation

• Psychiatry

• Other specialties represented within the hospital's medical departments

International patients are advised to select a physician based on the physician's specific expertise and experience with the medical condition in question, rather than relying solely on academic title or rank.

Patients should also confirm before traveling that the selected physician is available on the planned treatment date and that the physician will personally perform the planned procedure or surgery.

Cardiology and Cardiovascular Surgery

The hospital provides specialized services in cardiology and cardiovascular surgery.

Services include the assessment and diagnosis of cardiovascular diseases, as well as medical treatment and surgical procedures when clinically indicated.

The hospital also has a coronary intensive care unit, providing close monitoring for patients who require specialized cardiac care.

International patients considering cardiac surgery should obtain a pre-treatment assessment covering the diagnosis, proposed procedure, required examinations, expected length of stay, and possible need for intensive care.

Gastroenterology, Endoscopy, and ERCP

The Gastroenterology Department provides specialized diagnostic and therapeutic services.

These include endoscopy and colonoscopy, as well as ERCP (Endoscopic Retrograde Cholangiopancreatography), a procedure used to diagnose and treat certain conditions affecting the bile ducts and pancreas.

ERCP may be used in certain cases involving bile duct stones or obstruction and in situations where stent placement may be required.

The need for endoscopy or ERCP should be determined by the physician based on the patient's medical assessment, test results, and imaging studies.

General Surgery and Laparoscopic Surgery

The hospital has a General Surgery Department offering both open and laparoscopic surgical procedures depending on the patient's condition.

Laparoscopic surgery is among the techniques used for a range of procedures when clinically appropriate.

The type of surgery and technique selected depend on the diagnosis, overall health of the patient, and therapeutic objectives.

International patients should request clear information before traveling regarding the exact procedure, surgical technique, and expected length of hospitalization.

Urology and Kidney Stone and Prostate Treatment Techniques

The Urology Department provides a range of diagnostic and surgical services.

Techniques listed among the department's services include:

• HoLEP for the treatment of enlarged prostate

• ESWL for the fragmentation of certain kidney and urinary tract stones

• Endoscopic techniques

• Certain open and minimally invasive urological procedures

• Surgery for certain tumors involving the urinary system

The appropriate technique depends on the size and location of the problem and the patient's individual condition.

The availability of a particular technique does not mean that it is appropriate for every patient. A medical assessment should therefore be obtained before traveling.

Obstetrics and Gynecology

The hospital has an Obstetrics and Gynecology Department and 2 delivery rooms.

Services include:

• Pregnancy follow-up

• Management of high-risk pregnancies when indicated

• Vaginal delivery

• Cesarean delivery

• Treatment of gynecological conditions

• Gynecological surgery

• Certain gynecological oncology procedures

• Maternal and fetal monitoring

Maternity services are supported by access to neonatal intensive care when medically required.

Pediatrics and Pediatric Endocrinology

The hospital provides pediatric services as well as pediatric endocrinology.

Pediatric services cover the diagnosis, follow-up, and treatment of a variety of childhood medical conditions. Pediatric endocrinology focuses on the assessment of growth, hormonal, endocrine, and metabolic disorders in children.

The pediatric department can also benefit from the hospital's laboratory and radiology services.

Neonatal Intensive Care Unit

The hospital has a Neonatal Intensive Care Unit (NICU) with 6 incubators, according to the hospital's official information.

The unit provides specialized care for newborns who require close monitoring or intensive medical intervention following birth.

This service may be particularly important in deliveries where a newborn requires additional medical care, although the level of care required varies according to each individual case.

Neurosurgery

The hospital provides neurosurgical services for conditions affecting the brain and spine.

Areas that may fall within the department's services include:

• Brain surgery

• Spinal surgery

• Surgical treatment of certain neurological and spinal conditions

• Surgical navigation techniques

• Selected minimally invasive procedures when clinically appropriate

Neurosurgery may work in collaboration with other specialties, including Neurology and Radiology, when required.

Orthopedics and Traumatology

The Orthopedics and Traumatology Department provides diagnostic and therapeutic services for injuries and conditions affecting the musculoskeletal system.

Services include:

• Fracture treatment

• Treatment of dislocations and injuries

• Trauma surgery

• Treatment of certain joint and bone disorders

• Appropriate surgical interventions for orthopedic conditions

The physician determines the appropriate treatment based on physical examination, imaging, and other necessary tests.

Physical Medicine and Rehabilitation

The hospital provides physical medicine and rehabilitation services for both adults and children.

The department works in coordination with specialties such as:

• Neurosurgery

• Neurology

• Orthopedics

Rehabilitation programs may be provided for patients who need to regain movement and physical function following injuries, surgery, or certain neurological and orthopedic conditions.

Dialysis

Dialysis is an important service at Medicana Bahçelievler Hospital.

The dialysis unit has 19 beds.

The unit provides dialysis sessions for patients who require treatment according to an established medical schedule.

International patients who require dialysis during their stay in Istanbul should arrange their sessions in advance and provide recent medical reports, their dialysis schedule, current medications, and laboratory results.

It is advisable to obtain official confirmation of the dialysis appointments before traveling.

Chest Diseases

The Chest Diseases Department provides diagnostic and treatment services for respiratory conditions.

Conditions that may be assessed include:

• Asthma

• Chronic obstructive pulmonary disease (COPD)

• Bronchitis

• Pneumonia

• Certain smoking-related lung diseases

• Sleep-related breathing disorders

• Certain respiratory allergies

• Other respiratory conditions

The physician may use pulmonary function tests, imaging, and other investigations to establish a diagnosis.

Ophthalmology

The hospital has an Ophthalmology Department.

The department provides diagnostic and follow-up services for eye conditions, as well as appropriate surgical procedures depending on the patient's condition.

The appropriate examination or treatment is determined following assessment and any necessary investigations.

Ear, Nose and Throat (ENT)

The ENT Department provides diagnostic and treatment services for conditions affecting:

• The ears

• The nose

• The sinuses

• The larynx

• Hearing

• Balance

Certain surgical procedures may also be performed depending on the diagnosis and medical indication.

Dermatology

The Dermatology Department provides diagnostic and treatment services for conditions affecting the skin, hair, and nails.

Certain dermatological and cosmetic procedures may also be available following physician assessment and evaluation of the patient's health status.

Internal Medicine and Endocrinology

The hospital provides Internal Medicine, Endocrinology, and Metabolic Diseases services.

These specialties evaluate and manage chronic diseases, endocrine and hormonal disorders, metabolic conditions, diabetes, and other conditions requiring ongoing medical follow-up.

Neurology

The Neurology Department provides diagnostic and follow-up services for disorders of the nervous system.

The department works together with Neurosurgery when a patient may require both medical and surgical evaluation.

Depending on symptoms and diagnosis, some patients may require specialized imaging, laboratory tests, or neurological investigations.

Infectious Diseases

The Infectious Diseases Department provides diagnosis, treatment, and follow-up for infectious conditions.

The hospital's laboratory and imaging services can support the medical evaluation when necessary.

Psychiatry and Psychology

The hospital provides Psychiatry and Psychology services.

Services include psychological and psychiatric assessment and appropriate treatment based on the patient's needs. Treatment may involve medication, psychotherapy, or a combination of therapeutic approaches.

Nutrition and Dietetics

The hospital provides nutrition and dietetic services.

These services may be useful for patients who require dietary modifications because of chronic diseases, surgical procedures, weight-related issues, or other conditions requiring nutritional management.

Oral and Dental Health

The hospital provides oral and dental health services, including appropriate examinations and dental treatments according to the patient's condition.

Medical Laboratories

The hospital has medical laboratory services covering areas such as biochemistry and microbiology.

According to official information, the laboratories operate 24 hours a day and implement internal and external quality-control programs, with regular monitoring of quality indicators.

These services provide important diagnostic support for medical departments, surgery, and emergency care.

Radiology and Medical Imaging

The Radiology Department provides diagnostic imaging services required by different departments.

The examinations required depend on the patient's condition and may include X-rays, ultrasound, and other available imaging modalities.

International patients should confirm in advance that a specific imaging technology is available if it is an essential part of their treatment plan.

Emergency Department

The Emergency Department operates 24 hours a day.

Emergency services include:

• Medical triage

• Urgent assessment

• Resuscitation

• Emergency medical interventions

• Imaging when required

• Patient monitoring

According to official hospital information, the observation room has 9 beds.

The emergency department is also located close to the operating rooms, which may facilitate the management of patients requiring urgent surgical intervention.

Intensive Care Units

The hospital has several intensive care units, including:

• General Intensive Care

• Coronary Intensive Care

• Neonatal Intensive Care

The general and coronary intensive care units have a total of 8 beds, while the neonatal intensive care unit has 6 incubators.

These units provide different levels of monitoring and care for patients who require intensive medical supervision.

Aviation Medicine

The hospital has an Aviation Medicine Center, a specialty related to assessing the medical fitness of aviation personnel.

This may include pilots, flight crew members, certain air traffic control personnel, and other aviation-related professionals.

The hospital states that the center has received authorization from the Turkish Directorate General of Civil Aviation.

Patient Rooms and In-Hospital Accommodation

The hospital has 67 standard rooms and 2 suites.

Patient rooms provide a range of basic services for patients and companions, including:

• Television

• Internet access

• Mini refrigerator

• Companion chair

• Nurse call system

• Basic accommodation services

Suites provide additional space and privacy compared with standard rooms.

International Patient Services

Medicana Bahçelievler Hospital accepts patients from outside Türkiye and provides services related to medical tourism.

Services of particular interest to international patients include:

• Appointment coordination

• Medical record assessment

• Second medical opinions

• Treatment coordination

• Assistance with international patient procedures

• Interpretation services, subject to availability

• Assistance with accommodation and transportation arrangements, depending on the services available

• Preparation of medical reports

Patients are advised to contact the International Patient Department before traveling to confirm which services are available for their specific case.

Second Medical Opinion Before Traveling

International patients may benefit from obtaining a second medical opinion before traveling.

Patients can submit available medical reports, imaging studies, and laboratory results for review by the appropriate department.

This may help determine:

• The appropriate specialty

• Whether additional tests are required

• Whether treatment can be performed at the hospital

• The preliminary treatment plan

• The expected length of stay

A remote medical opinion does not replace a physical clinical examination, and the treatment plan may change after the patient arrives and undergoes the necessary examinations.

Medical Tourism Authorization

Medicana Bahçelievler Hospital holds authorization related to medical tourism, which is an important consideration for patients traveling to Türkiye from abroad.

This means that the hospital operates within the Turkish regulatory framework for healthcare facilities providing services to international patients.

Nevertheless, patients should confirm before traveling that all services they require are covered by the specific medical tourism arrangements made for their case.

Languages and Communication With International Patients

International patients should ensure that communication is available in a language they can clearly understand.

When making an appointment, it is advisable to specify the required language in advance and confirm whether an interpreter or coordinator who speaks that language will be available.

This is particularly important for surgeries and medical procedures, where patients need to clearly understand the diagnosis, risks, treatment options, and pre- and post-operative instructions.

Health Insurance and Treatment Coverage

The ability to use international health insurance varies from case to case.

Patients should therefore confirm in advance:

• Whether their insurance company works with the hospital

• Whether the requested treatment is covered

• Whether the physician's fees are covered

• Whether diagnostic tests are covered

• Whether surgery is covered

• Whether hospitalization is covered

• Any applicable deductible or co-payment

• Which procedures require prior authorization

Patients should not assume that the hospital's acceptance of a particular insurance company automatically means that their specific treatment will be covered.

Treatment Costs for International Patients

There is no single fixed treatment price at the hospital.

Costs vary according to:

• The medical condition

• Specialty

• Type of procedure

• Physician

• Technique used

• Type of anesthesia

• Length of stay

• Diagnostic tests

• Medications

• Medical supplies

• Possible need for intensive care

• Additional procedures

For this reason, international patients are advised to request an official and detailed quotation before traveling.

Medical Quotation and Treatment Cost Details

Patients should preferably request a written quotation specifying:

• Name of the procedure or treatment

• Department

• Expected length of stay

• Number of included nights

• Room cost

• Medical team fees

• Anesthesia fees

• Diagnostic tests

• Medications

• Medical supplies

• Intensive care costs, if required

• Services not included

• Cost of additional days

The more detailed the quotation, the easier it is for patients to compare medical and financial options accurately.

Documents Required Before Traveling

For a preliminary medical assessment, patients should ideally prepare a file containing:

• Diagnostic report

• Previous medical reports

• Recent laboratory results

• Imaging studies

• MRI or CT reports, if available

• Current medication list

• Information about previous surgeries

• Chronic medical conditions

• Drug allergies

• Reports relating to previous treatment

Documents should preferably be available in English or Turkish, or accompanied by a clear medical translation when necessary.

Advice for International Patients Before Booking Treatment

Before making any payment or purchasing a flight ticket, patients should confirm:

1. That the hospital is actually where the procedure will be performed.

2. That the relevant medical department is available.

3. That the selected physician treats the specific condition.

4. That the required technology or technique is available.

5. That the physician will be present on the scheduled date.

6. That the details of the procedure are clearly documented.

7. That the total cost is specified.

8. That included services are clearly identified.

9. That the expected length of stay is clear.

10. That a follow-up plan after returning to the patient's home country has been established.

JCI Accreditation at Medicana Bahçelievler Hospital

JCI accreditation is one of the important factors considered by international patients when comparing hospitals.

Official information from the Medicana Health Group confirms that Medicana Bahçelievler Hospital received Joint Commission International (JCI) accreditation in previous accreditation cycles.

Medicana announced in 2011 that Bahçelievler Hospital had received JCI accreditation following an evaluation and assessment process based on international accreditation standards.

The group subsequently published information indicating that the hospital also received a second JCI accreditation cycle.

JCI standards cover multiple areas, including:

• Patient safety

• Quality of care

• Infection prevention and control

• Facility safety

• Protection of patient rights

• Patient privacy

• Reduction of medical errors

• Monitoring of adverse events

• Continuous quality improvement

Is JCI Accreditation Currently Valid?

This point should be handled carefully when presenting medical information.

Available official sources establish that Medicana Bahçelievler Hospital received JCI accreditation in previous cycles, but those sources alone are not sufficient to establish that the same accreditation certificate remains valid as of today.

Therefore, the statement "Medicana Bahçelievler Hospital is currently JCI accredited" should not be used unless a current and valid certificate for the hospital has been verified.

A more accurate and transparent wording is:

"Medicana Bahçelievler Hospital received JCI accreditation in previous accreditation cycles, according to official information published by the Medicana Health Group. Patients are advised to verify the current accreditation status and certificate validity directly before making a treatment decision."

This wording is more appropriate and transparent for international patients.

Other International Accreditations

AACI accreditation or any other international accreditation should not be attributed to Medicana Bahçelievler Hospital simply because another hospital within the Medicana group has received it.

Accreditation applies to the specific healthcare facility that underwent the assessment, and the hospital's name should be clearly stated on the accreditation certificate.

Therefore, if a specific international accreditation is a requirement for the patient or insurance company, it is advisable to request a current copy of the certificate and verify:

• Hospital name

• Accrediting organization

• Issue date

• Expiration date

• Scope of accreditation

Quality and Patient Safety

Medicana places importance on quality and patient safety as part of its hospital services.

Reported quality measures include:

• Laboratory quality monitoring

• Internal and external quality programs

• Infection prevention and control

• Performance indicator monitoring

• Patient safety procedures

• Collaboration between different medical specialties

These elements are relevant when evaluating a hospital, but they do not guarantee a specific medical procedure or treatment outcome, as results vary according to each patient's individual condition.

Patient and Companion Facilities

The hospital provides a number of supporting services, including:

• Internet access

• Food services

• Cafeteria

• ATMs

• Prayer facilities

• Services for companions

• Parking and valet services

• Basic facilities within patient rooms

These services can help meet the needs of patients and companions during hospitalization.

Patient Visiting Hours

According to visiting rules published by Medicana, general visiting hours for inpatients are usually 09:00 to 22:00.

Intensive care units have more restricted visiting hours because of the nature of the patients' conditions, and the rules may vary depending on the patient's medical status and infection-control procedures.

Patients and visitors should therefore confirm the current visiting rules when arriving at the hospital.

Key Medical Areas at Medicana Bahçelievler Hospital

Based on the hospital's officially listed medical services, several important areas include:

• Cardiology

• Cardiovascular Surgery

• Gastroenterology

• Endoscopy and ERCP

• Urology

• HoLEP

• ESWL

• General and Laparoscopic Surgery

• Obstetrics and Gynecology

• Pediatrics

• Neonatal Intensive Care

• Neurosurgery

• Orthopedics and Traumatology

• Physical Medicine and Rehabilitation

• Dialysis

• Chest Diseases

• Ophthalmology

• Ear, Nose and Throat

• Internal Medicine

• Endocrinology

• Dermatology

• Psychiatry and Psychology

International Patient Information at Medicana Bahçelievler Hospital

For patients traveling to Türkiye from abroad, the most important information can be summarized as follows:

• The hospital is located on the European side of Istanbul.

• It began operating in 2004.

• It has 89 beds.

• It has 6 operating rooms.

• It has 2 delivery rooms.

• Its dialysis unit has 19 beds.

• It has general and coronary intensive care units.

• It has a neonatal intensive care unit.

• Emergency services are available 24/7.

• It offers a wide range of medical specialties.

• It accepts international patients.

• It has medical tourism authorization.

• It offers second medical opinion services.

• It provides a wide range of diagnostic and surgical services.

• Official information confirms that it received JCI accreditation in previous cycles.

• The current validity of JCI accreditation should be verified before using it as a hospital-selection criterion.

• The accreditation status of this hospital should not be confused with accreditations held by other hospitals within the Medicana group.

Medicana Bahçelievler Hospital is a multispecialty private hospital operated by the Medicana Health Group in Istanbul and located on the European side of the city.

The hospital has 89 beds, 6 operating rooms, and 2 delivery rooms, in addition to general and coronary intensive care units, a neonatal intensive care unit, and a 19-bed dialysis unit.

Its medical services cover a broad range of specialties, with notable areas including cardiology and cardiovascular surgery, gastroenterology and endoscopy including ERCP, urology and techniques such as HoLEP and ESWL, general and laparoscopic surgery, obstetrics and gynecology, pediatrics and neonatal care, neurosurgery, orthopedics, physical rehabilitation, and dialysis.

The hospital also provides important services for international patients, including treatment coordination, second medical opinions, and medical tourism-related services.

Regarding accreditation, there is official evidence that the hospital received JCI accreditation in previous accreditation cycles. However, the accreditation should not be presented as currently valid unless the hospital's current certificate and expiration date have been verified.

For international patients, the most important step before traveling is to obtain a preliminary medical assessment, a clear treatment plan, and a detailed written quotation. Patients should also confirm the physician, department, required technique, expected length of stay, included services, and follow-up arrangements after returning to their home country.