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Medicana Avcilar Hospital in Istanbul: Departments, Specialties, Accreditation, and International Patient Information
Medicana Avcilar Hospital is one of the hospitals within the Medicana Health Group in Istanbul. It is located in the Avcilar district on the European side of the city. The hospital began providing services as part of the Medicana Group in 1995 and offers multidisciplinary medical services covering medical and surgical specialties, as well as diagnostic services, emergency care, intensive care, dialysis, and rehabilitation. According to the hospital's official information, it operates across approximately 6,331 square meters of indoor space.
The hospital has a stated capacity of 63 beds, in addition to 19 general intensive care beds, 12 neonatal intensive care beds, and one coronary intensive care bed. It also has 31 standard rooms and three suites, as well as a parking facility with a capacity of up to 100 vehicles.
Location of Medicana Avcilar Hospital
Medicana Avcilar Hospital is located in the Avcilar district on the European side of Istanbul, an area with a transportation network connecting it to different parts of the city.
The area is served by public transportation, including the Metrobus and buses, making the hospital accessible from various parts of Istanbul.
For patients traveling from outside Türkiye, it is important to consider travel times when scheduling appointments, particularly because Istanbul traffic can significantly affect travel time from the airport or hotel to the hospital.
Overview of Medicana Avcilar Hospital
The hospital provides multidisciplinary medical services through departments covering internal medicine, surgery, emergency medicine, pediatrics, obstetrics and gynecology, cardiology, neurology, orthopedics, urology, nephrology, gastroenterology, and other specialties.
It also provides supporting services including laboratories, medical imaging, physical therapy and rehabilitation, as well as specialized units such as dialysis and a sleep laboratory.
Medicana states that the hospital uses modern medical equipment and technologies as part of its medical and diagnostic services.
Medical Departments and Specialties at Medicana Avcilar Hospital
The hospital's officially published medical departments include emergency medicine, anesthesiology and reanimation, nutrition and dietetics, neurosurgery, comprehensive medical check-ups, pediatric surgery, pediatrics, dermatology, dialysis, infectious diseases, home healthcare, physical therapy and rehabilitation, gastroenterology, and general surgery.
Other departments include general intensive care, thoracic surgery, pulmonology, ophthalmology, internal medicine, obstetrics and gynecology, cardiovascular surgery, cardiology, ear, nose and throat (ENT), laboratory services, aesthetic medicine, nephrology, neurology, orthopedics and traumatology, plastic and reconstructive surgery, radiology, urology, and the sleep laboratory.
Medicana also lists several specialized fields at the hospital, including dialysis, physical therapy and rehabilitation, aesthetic medicine, bariatric and diabetes surgery within general surgery, hair transplantation, audiology, and plastic and reconstructive surgery.
Physician Specialties and Medical Staff
Medicana Avcilar Hospital has a medical staff covering a broad range of specialties corresponding to the departments available at the hospital.
Areas of specialization include cardiology, cardiovascular surgery, general surgery, neurosurgery, neurology, orthopedics and traumatology, urology, nephrology, gastroenterology, pulmonology, thoracic surgery, obstetrics and gynecology, pediatrics, pediatric surgery, ophthalmology, ENT, and others.
Medicana provides professional profiles of physicians working at the hospital. However, the medical staff and the distribution of physicians among departments may change over time. Therefore, international patients should confirm the physician responsible for their case and the procedure to be performed before traveling.
General Surgery and Bariatric and Diabetes Surgery
The hospital has a general surgery department, and the group also lists bariatric and diabetes surgery under the specialized areas available at Medicana Avcilar.
Choosing bariatric surgery requires a comprehensive medical assessment, as the decision depends on several factors, including body mass index, overall health, comorbidities, and the patient's medical and nutritional history.
For international patients, it is important to obtain a preliminary assessment before traveling and determine the proposed procedure, required tests, expected length of stay, and follow-up arrangements after returning to the patient's home country.
Gastroenterology
The gastroenterology department provides diagnostic and therapeutic services for conditions affecting the digestive system.
The department can make use of the hospital's laboratory and medical imaging services, with the necessary tests and procedures determined according to each patient's condition.
When planning an endoscopy or other medical intervention, patients should confirm in advance the type of procedure required and whether it will be available on the scheduled date.
Cardiology and Cardiovascular Surgery
Medicana Avcilar Hospital has both a cardiology department and a cardiovascular surgery department.
The hospital also has a coronary intensive care unit as part of its medical infrastructure.
The availability of both specialties allows cardiac conditions to be assessed from either a medical or surgical perspective, depending on the nature of the case.
International patients requiring cardiac evaluation or surgery are advised to send previous medical reports, test results, and available cardiac imaging before traveling.
Nephrology and Dialysis
The hospital has a nephrology department and a dialysis unit.
This service is particularly important for patients who require regular dialysis sessions while staying in Istanbul.
International patients who require dialysis while traveling should arrange their sessions in advance and provide essential medical information, including their diagnosis, dialysis schedule, laboratory results, medications, dry weight, and vascular access type when applicable.
Patients should also obtain confirmation of their appointments before traveling.
Neurosurgery and Neurology
The hospital provides both neurosurgery and neurology services.
The availability of both specialties allows neurological conditions to be assessed according to the nature of the problem, whether medical treatment or surgical evaluation is required.
Patients may need magnetic resonance imaging (MRI), computed tomography (CT), or other neurological investigations before a treatment plan is established.
Orthopedics and Traumatology
The hospital has an orthopedics and traumatology department that provides diagnostic and therapeutic services for conditions affecting the musculoskeletal system.
Conditions that may be assessed include injuries, fractures, joint problems, and certain conditions requiring surgical intervention.
International patients seeking evaluation for an orthopedic or joint condition should send previous medical reports and imaging studies, as determining the appropriate treatment may depend significantly on imaging findings.
Obstetrics and Gynecology
The obstetrics and gynecology department provides specialized services related to women's health, pregnancy, and childbirth, according to each patient's medical condition.
The presence of a neonatal intensive care unit is particularly relevant in situations where a newborn may require advanced care after delivery.
Pregnant patients traveling from abroad should send pregnancy records, previous test results, imaging studies, and other relevant medical information before traveling, particularly in pregnancies requiring specialized monitoring.
Pediatrics and Pediatric Surgery
The hospital has both pediatric and pediatric surgery departments.
These departments provide diagnostic and therapeutic services for children, including assessment of conditions that may require surgical intervention.
The hospital also has a neonatal intensive care unit, which is an important part of the medical infrastructure for caring for certain neonatal conditions.
Neonatal Intensive Care Unit
Medicana Avcilar Hospital has a neonatal intensive care unit with a stated capacity of 12 beds.
Medicana states that the unit includes equipment for advanced neonatal care, including incubators, ventilators, and monitoring equipment, as well as other diagnostic and therapeutic capabilities.
High-risk cases should be assessed individually, particularly cases involving extreme prematurity, congenital conditions, or conditions requiring highly specialized subspecialty care.
General Intensive Care
The hospital's stated general intensive care capacity is 19 beds, in addition to the coronary intensive care unit and neonatal intensive care unit.
Intensive care provides treatment for patients who require close monitoring or support for one or more organ systems.
The presence of an intensive care unit does not mean that every critical condition or every highly specialized service is available around the clock. Therefore, patients planning complex treatment should confirm in advance that the facility can manage their specific condition.
Pulmonology and Thoracic Surgery
The hospital has both pulmonology and thoracic surgery departments.
The pulmonology department provides diagnostic and therapeutic services for respiratory conditions, while thoracic surgery evaluates conditions that may require surgical intervention.
The evaluation process may include medical imaging, pulmonary function tests, and other investigations determined by the physician.
Urology
The urology department provides diagnostic and treatment services for conditions affecting the urinary system and the male reproductive system.
This includes the assessment of kidney, urinary tract, bladder, and prostate conditions, as well as surgical procedures determined by the physician according to the diagnosis.
International patients are advised to send previous reports, imaging studies, and laboratory results before traveling, particularly when surgery is being considered.
Ophthalmology
The hospital has an ophthalmology department that provides examination, diagnosis, treatment, and follow-up services for eye-related conditions.
Services may include surgical procedures depending on the diagnosis and the patient's overall health.
Patients considering eye surgery should obtain a preliminary assessment specifying the type of procedure, the technique to be used, and the required follow-up period.
Ear, Nose and Throat and Audiology
The hospital provides ENT services and also lists audiology among the specialized services available at the facility.
These fields include the assessment of conditions affecting the ears, nose, sinuses, and throat, as well as hearing tests and the assessment of certain balance disorders, depending on the patient's condition.
Dermatology and Aesthetic Medicine
The hospital has a dermatology department and an aesthetic medicine unit.
A distinction should be made between medical treatment for dermatological conditions and elective cosmetic procedures, as the indications, risks, and follow-up requirements differ.
International patients should obtain a clear description of the proposed procedure and the materials or techniques to be used before deciding to travel.
Plastic and Reconstructive Surgery
The hospital provides plastic and reconstructive surgery services.
Reconstructive surgery includes procedures intended to restore appearance or function in certain medical conditions, while cosmetic surgery includes elective procedures that require prior medical assessment.
International patients should obtain clear information about the type of surgery, anesthesia, expected length of stay, recovery period, and follow-up after returning to their home country.
Physical Therapy and Rehabilitation
Medicana Avcilar Hospital has a physical therapy and rehabilitation unit.
The unit may provide rehabilitation programs following surgery or injuries and for certain orthopedic and neurological conditions.
The rehabilitation program is determined according to the diagnosis and the patient's functional condition, and the duration of rehabilitation cannot be standardized for all patients.
Sleep Laboratory
The hospital has a sleep laboratory among its medical units.
Sleep studies are used to assess certain sleep disorders, including sleep-related breathing disorders, according to the patient's symptoms and medical evaluation.
The physician determines the appropriate type of sleep study based on the patient's medical history and symptoms.
Radiology and Medical Imaging
Radiology and medical imaging services support the hospital's various medical and surgical departments.
According to Medicana's published information, imaging technologies include magnetic resonance imaging (MRI), computed tomography (CT), ultrasound, X-ray, mammography, and specialized imaging techniques used in certain procedures.
The type of imaging required varies from one case to another. Therefore, additional tests should not be performed without a clear medical recommendation.
Emergency Department
Medicana Avcilar Hospital has an emergency department.
The emergency department provides medical assessment for conditions requiring urgent intervention, with access to laboratory, imaging, and other medical specialties when necessary.
International patients experiencing a medical emergency while in Istanbul should prioritize obtaining urgent medical care rather than waiting for a scheduled outpatient appointment.
Home Healthcare Services
Home healthcare is listed among the hospital's published medical services.
These services may be appropriate for some patients after discharge, depending on their condition and individual needs.
Patients should confirm in advance the scope of the service and whether it can be provided at their place of accommodation.
Comprehensive Medical Check-Up
The hospital provides comprehensive medical check-up services.
Tests should be selected according to the patient's age, sex, medical history, and risk factors rather than simply according to the number of tests included in a package.
Additional investigations should also be determined by the physician when specific symptoms or risk factors are present.
Accreditation and Quality at Medicana Avcilar Hospital
Accreditation is an important factor to verify when evaluating any hospital, particularly for international patients.
According to Medicana's current official quality policy, Medicana Avcilar Hospital received ISO 9001:2000 certification in 2008 as part of its quality standards. The hospital also received the Baby-Friendly Hospital designation in 2006 from the World Health Organization (WHO) and UNICEF in recognition of the implementation of recommended practices related to maternal and infant care and breastfeeding support.
It is important to note that ISO 9001 relates to a quality management system and should not be presented as a clinical accreditation equivalent to JCI accreditation.
JCI Accreditation at Medicana Avcilar Hospital
Medicana's current official quality policy does not list Medicana Avcilar Hospital among the group's hospitals that have received JCI accreditation.
The group separately identifies Medicana International Istanbul Hospital, Medicana Bahcelievler Hospital, Medicana International Ankara Hospital, and Medicana Camlica Hospital among the hospitals that received JCI accreditation in the years specified in the quality policy.
Accordingly, Medicana Avcilar Hospital should not be described in official medical materials as JCI-accredited based on the accreditation of another hospital belonging to the same group.
This distinction is important because accreditation is granted to a specific facility rather than collectively to an entire hospital group.
Baby-Friendly Hospital
According to Medicana's official quality policy, Medicana Avcilar Hospital received the Baby-Friendly Hospital designation in 2006 from the World Health Organization and UNICEF.
This designation is associated with practices supporting breastfeeding and maternal and infant care.
It should not be interpreted as a general accreditation covering all hospital services or as a substitute for other healthcare accreditations.
International Patient Information
Medicana is one of the Turkish healthcare groups involved in receiving international patients, and the group states that medical tourism and services for patients arriving from abroad are among the areas it considers important within its services.
Medicana Avcilar Hospital also appears on HealthTürkiye, a platform operated under the Turkish Ministry of Health. The platform provides information about healthcare facilities and is also intended for international patients. The hospital's page on the platform states that it serves both local patients and patients from around the world and provides information about departments, medical staff, services, accreditations, and certificates.
This information indicates that the hospital is part of the international patient healthcare system. However, details of international patient services, such as interpretation, transportation, accommodation, and medical coordination, should be confirmed directly before travel according to the patient's condition and appointment requirements.
Communication and Language for International Patients
International patients should confirm in advance that communication will be available in a language they understand, particularly when discussing diagnosis, treatment plans, risks, and consent for procedures.
Patients should also confirm whether a medical interpreter is available when needed and should not rely solely on multilingual services offered at the group or general platform level, as available services may vary by hospital, department, and appointment.
Second Medical Opinion Before Traveling
Obtaining a medical assessment before traveling is an important step for international patients, particularly when planning surgery or complex treatment.
Patients should send medical reports, laboratory results, imaging studies, medication lists, surgical history, and any other information relevant to their condition.
Remote assessment should be regarded as an initial evaluation; the treatment plan may change following a physical examination or additional tests at the hospital.
Medical Preparation Before Traveling
The medical file sent before traveling should preferably include:
A recent medical report, laboratory results, imaging reports and scans, previous surgical reports, a current medication list, information about chronic diseases, medication allergies, and any specialist reports relevant to the condition.
Documents should preferably be provided in Turkish or English, or accompanied by an accurate medical translation.
For surgical cases, it is important to provide original images or high-quality digital files when available rather than relying solely on brief written reports.
Advice for International Patients Before Booking Treatment
Before traveling to Türkiye for treatment at Medicana Avcilar Hospital, patients should confirm the medical department appropriate for their condition, the physician who will oversee the treatment, the proposed procedure, the technique to be used, and the expected length of stay.
Patients should also understand the follow-up plan after treatment, particularly if they will return to their home country shortly after the procedure.
It is also important to confirm all services the patient may require and whether they are available within the hospital or require referral to another facility.
Treatment Quotes and Costs
There is no single standard treatment cost at the hospital, as prices vary according to the diagnosis, type of procedure, physician, techniques used, length of stay, tests, medications, and medical supplies.
Therefore, patients should request an official and detailed quotation before traveling.
Whenever possible, the quotation should specify whether physician fees, anesthesia, operating room charges, accommodation, tests, medications, medical supplies, and follow-up are included in the quoted price or charged separately.
Patients should also ask about circumstances that may increase the cost, such as an extended hospital stay, the need for additional tests, or intensive care.
Health Insurance for International Patients
If a patient has international health insurance, they should confirm that the insurance company approves treatment at the hospital and the specific procedure required.
The existence of a relationship between a hospital and a particular insurance company does not necessarily mean that all medical procedures are automatically covered.
Patients should obtain prior authorization when required and confirm the details of coverage for consultations, tests, surgery, hospitalization, anesthesia, medications, and intensive care.
Accommodation and Rooms
The hospital provides 31 standard rooms and three suites.
Standard rooms include certain basic services for patients and companions, such as internet access, television, a minibar, and a companion chair, along with patient-safety-related equipment. The suites consist of two sections and provide more space for the patient and companion.
Companion Services
The hospital provides a range of support services for patients and companions, as well as a parking facility with a capacity of up to 100 vehicles.
International patients are advised to confirm in advance the details of the services they may need during their stay, particularly in cases requiring a prolonged hospitalization.
What to Confirm Before Booking Surgery
Before booking any surgery, patients should confirm the diagnosis, name of the procedure, surgeon, technique to be used, type of anesthesia, expected length of stay, possible need for intensive care, and follow-up plan.
Patients should also confirm that all procedures and tests associated with the surgery are available at the hospital and determine whether there is any possibility that the patient may need to be transferred to another healthcare facility.
It is also important to receive a clear explanation of the potential risks, complications, and treatment alternatives before making a decision.
Important Information for International Patients
Medicana Avcilar Hospital is characterized by its broad range of specialties and the availability of medical and diagnostic services, intensive care units, dialysis, and a neonatal intensive care unit.
However, choosing a hospital should not be based solely on the number of departments or the size of the facility. It should also depend on how well the available services match the specific medical condition, the medical team's experience with the required procedure, diagnostic and treatment capabilities, and the follow-up plan.
International patients should also verify the accreditations belonging to the specific hospital and avoid confusing them with accreditations held by other facilities within the Medicana Group.
Medicana Avcilar Hospital is a multidisciplinary hospital on the European side of Istanbul and has provided medical services as part of the Medicana Group since 1995.
Its services cover a wide range of medical and surgical specialties, including cardiology and cardiovascular surgery, general surgery, bariatric and diabetes surgery, neurosurgery, neurology, orthopedics and traumatology, nephrology and dialysis, urology, gastroenterology, pulmonology and thoracic surgery, obstetrics and gynecology, pediatrics and pediatric surgery, ophthalmology, ENT, physical therapy and rehabilitation, plastic and reconstructive surgery, and other specialties.
The hospital has a stated capacity of 63 beds, in addition to 19 general intensive care beds, 12 neonatal intensive care beds, and one coronary intensive care bed.
Regarding quality and accreditation, Medicana officially states that Avcilar Hospital received ISO 9001:2000 certification in 2008 and the Baby-Friendly Hospital designation in 2006. The group's current official quality policy does not list Avcilar Hospital among its hospitals identified as having JCI accreditation.
For international patients, the hospital appears on HealthTürkiye, the platform of the Turkish Ministry of Health, and is listed among facilities serving international patients. Nevertheless, each patient should confirm in advance the details of interpretation, medical coordination, appointments, costs, accommodation, and follow-up according to their individual circumstances.